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AOG Service

Kidde Graviner maintain a dedicated AOG inventory of top assemblies at their facility. This stock is reserved for valid AOG situations and is accessible 24 hours a day, seven days a week.

AOG Contacts

Tel: +44 (0)1753 683245 (24 hours)

Fax: +44 (0)1753 685126 (Normal Working Hours Only) *

* Outside of normal working hours (5.00pm to 9.00am GMT), site security will notify assigned AOG duty personnel who will then contact the customer to discuss their requirements.

Product Support

Kidde Graviner provides spares and repairs support (including warranty repairs) for our equipment. Worldwide service for fire-protection products is provided through affiliated service centres.
United Kingdom

Kidde Graviner
Mathisen Way
United Kingdom

Main Switchboard
Tel: +44 (0)1753 683245
Fax: +44 (0)1753 685126
E-Mail: [email protected]

Customer Service (SPEC 2000 Supplier)

David Rennie
Customer Service / Logistics Manager
Tel: +44 (0)1753 766245
E-Mail: [email protected]

Karen Tiller
Customer Service Administrator (New Orders)
Tel: +44 (0)1753 766150
E-Mail: [email protected]

Sue Henzell
Customer Service Administrator (New Orders)
Tel: +44 (0)1753 766149
E-Mail: [email protected]

Anita Sharma
Customer Service Administrator (New Orders)
Tel: +44 (0)1753 766132
E-Mail: [email protected]

John Budd
Customer Services Co-ordinator (Repairs)
+44 (0)1753 766364
E-Mail: [email protected]

Janice Rideout
Customer Services Administrator (Repairs)
+44 (0)1753 766151
E-Mail: [email protected]

Bryan Thornton
Aftermarket Sales Manager
Tel: +44 (0)1753 766207
E-Mail: [email protected]

Technical Support

John O'Brien
Military, Commercial & Aerospace Systems
Tel: +44 (0)1753 766128
E-Mail: [email protected]